State-of-the-Art Software Systems

When it comes to serving our customers, we’re never satisfied! That’s why we’ve been hard at work developing a state-of-the-art software system that will help us deliver the latest in insurance products, service and convenience today and in the future!

The new system was developed by Veyond, AIG Hawaii’s software development company, creating jobs and products for Hawaii’s people!

Over the Labor Day weekend, Friday, August 31, 2007 - Monday, September 3, 2007 we will be installing our new world-class, insurance software system. During this transition, we’ll continue to be open for business as usual at all walk-in locations, over the phone and over the Internet. We do thank you in advance should you experience any delays in servicing.

CALL CENTER

Monday- Friday 7:30 AM - 8:00 PM, * Saturday - Sunday 10:00 AM - 8:00 PM

• Quotes & Sales: 533-2444 or 1-877-533-2444
  
• Policy Servicing: 544-3920 or 1-800-272-5208
  
• Claim Reporting: 544-3999 or 1-800-413-1711
  

WALK-IN LOCATIONS

• Restaurant Row: Monday-Friday 8:00 AM - 4:30 PM
  
• Pearl City Office in Times Square: Monday-Friday 8:00 AM - 7:00 PM, Saturday 8:00 AM - 12:00 PM (Noon)
  
• Kunia and Mililani Wal-Marts: Monday-Sunday 10:00 AM - 7:00 PM
  
• Kahului, Lihue and Hilo Offices: Monday-Friday 8:00 AM - 4:30 PM
  
• Hilo Wal-Mart: Monday-Sunday 10:00 AM - 7:00 PM
  
• Kona Wal-Mart: * Monday-Friday 10:00 AM - 7:00 PM
  

* Closed in observance of the Labor Day Holiday on Monday, September 3, 2007.