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2008 Education and Training Courses

Course costs vary per program. Classes held on the neighbor islands may be subject to a higher minimum class size, and per person fee. We offer private classes for organizations interested in sending their staff members to a particular course, or series of courses.

If you have questions about any of our programs, other types of training, or would like to explore on-site training options, please contact

Marianne "Lei" Enomoto Manager of Training and Education (808) 543-9740.

SERVICE EXCELLENCE
The Service Pro: Better, Faster, and Different!
1. Why Service?
2. Be the Customer
3. Brilliant at the Basics
4. Wow! Beyond the Basics
5. Remarkable Recovery
6. Partnerships... Internal Cooperation

THE EMPLOYEE DEVELOPMENT SERIES
1. The Attitude Opportunity
2. Moving from Criticism to Feedback
3. Receiving Work Assignments
4. Managing Your Time
5. It's Your Career
6. Team Skills for Meeting Together
7. Communicating with Others
8. Working Effectively with Others
9. Solving Problems Together
10. Meeting Change Creatively

TEAM BUILDING
DISC Personal Profile System
Innovative C.A.R.E
Grand Canyon Adventures (Team Learning Simulations)
1. Stranded in Grand Canyon
2. Incident at Elves Chasm (Action Plan)
3. Incident at Elves Chasm (Priority Setting)
4. Hiking Out of Lava Falls
5. Up Deer Creek Without a Boatman
6. Overboard in the Roaring River