Knowledge Center > General Insurance Information >

State Insurance Department

The Department of Commerce and Consumer Affairs oversees the Hawaii insurance industry. As part of its duties, the department issues licenses, examines the fiscal condition of Hawaii-based companies, reviews rate and policy filings, and investigates insurance related complaints. Click on to their web site at http://www.state.hi.us/dcca/ins/ to learn more about the department.

The Hawaii Insurance Division Compliance and Enforcement Branch conducts investigations to assure compliance with the applicable statutes and rules. Appropriate disciplinary actions are taken as appropriate. To file a complaint, a complaint form must be completed and submitted to the Hawaii Insurance Division.

Hawaii Insurance Division
Investigation Branch
250 South King Street, 5th Floor
Honolulu, Hawaii 96813

If you do not receive a response form the Insurance Division within 30-45 days, please call the Insurance Division at (808) 586-2790.