Frequently Asked Questions (FAQs)
ABOUT AIG HAWAII POLICIES
- Is AIG Hawaii financially sound?
- Is my policy safe at AIG Hawaii?
- Will AIG Hawaii still pay my claims?
- Why should I renew my AIG Hawaii policy?
- If I pay my renewal in full, are you going to cover me for the whole six months?
AIG Hawaii is financially stable and all of our policies are safe and secure. The value of AIG Hawaii's assets exceeds its liabilities. We have the funds available to pay all valid claims. AIG Hawaii is regulated by the Insurance Division of the State of Hawaii Department of Commerce and Consumer Affairs. State law protects the assets of AIG Hawaii. These assets are there to back up each policy and cannot be taken from policyholders.
All AIG Hawaii policies are safe and secure. We have the funds available to pay all valid claims and issue new policies. Superior customer service remains our top priority. We have more than 300 local employees here to serve you and meet your needs.
AIG Hawaii remains committed to, and capable of, serving the needs of our customers in Hawaii. Additionally, state law protects the assets of AIG Hawaii. These assets are there to back up each policy and cannot be taken from policyholders.
If you have any questions regarding your policy, please call 544-3920 on Oahu, or toll-free at 1-800-272-5208 from the Neighbor Islands.
AIG Hawaii continues to provide prompt and efficient claims services on all valid claims. Our claims-paying ability has not changed, and we have more than sufficient resources to pay for all claims obligations. We continue to offer our Instant Claims Payment service and convenient drive-in locations for claims appraisals.
If you have any questions regarding claims, please call 544-3999 on Oahu, or toll-free at 1-800-413-1711 from the Neighbor Islands.
AIG Hawaii Family of Companies has been in Hawaii for over 50 years. We remain committed to, and capable of, serving the needs of our customers. AIG Hawaii insurance policies are financially safe and secure. All policies are protected and valid claims obligations will be paid.
As an AIG Hawaii customer, you can continue to enjoy local servicing by local AIG Hawaii employees. By renewing your AIG Hawaii auto insurance policy, you will keep and continue to accrue benefits based on length of time as an AIG customer, such as Safe Driving Discount and Earned Deductible Credit.
Yes, AIG Hawaii will provide coverage for the whole six months. AIG Hawaii will continue to honor all commitments to our customers.
For more information, please visit www.aighawaii.com/updates.
ABOUT AIG HAWAII
- Who is AIG Hawaii Family of Companies?
- How large is AIG’s presence in Hawaii?
AIG Hawaii Family of Companies has been in Hawaii since 1955. Hawaii Insurance Consultants, Ltd. (HIC) was established as a general agency and consultants for the members of the ILWU in Hawaii. Over the 50+ years, HIC has developed into an all-lines insurance agency. In 1980, HIC became a wholly-owned subsidiary of AIG. In 1987, AIG Hawaii was licensed and approved by the State and began writing auto insurance in 1988 through its sister company and general agency HIC. So the AIG Hawaii Family of Companies has been in Hawaii for over 50 years, and we have more than 300 local employees on five islands to serve Hawaii consumers.
AIG is the largest property and casualty insurer in Hawaii, with close to 11% of the market. It has 13.5% of the auto insurance market and over 18% of the workers compensation market. AIG and all of its insurance subsidiaries are regulated by the Insurance Division of the State of Hawaii Department of Commerce and Consumer Affairs.
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